What are Interpersonal Skills?

Simply put interpersonal skills are the skills we use to interact or deal with others. Interpersonal skills are sometimes also referred to as communication skills, people skills and/or soft skills. How we deal with others can greatly influence our professional and personal lives, improving these skills builds confidence and enhances our relationships with others.

We all have interpersonal skills. We've been learning them, usually subconsciously, since birth. We learn how people are likely to react to what we say and do. How these actions are likely to make them, and us, feel. People with good interpersonal skills have learnt to identify which are the best ways of interacting with others in different situations. Interpersonal skills are easily developed, a little time and effort spent working and practicing your interpersonal skills will pay huge rewards in your professional and personal lives.

How we can help...

We have been teaching interpersonal skills by distance learning for over 10 years - during this time we've helped hundreds of students improve the skills they use everyday. We're confident that we can help you improve your interpersonal skills too. We will provide you with a flexible study programme to work through backed up with first-class tutor support. Best of all our course is currently free or heavily subsidised for most new students. Our course has won several awards including a Queen's Anniversary award for Higher Education.

You'll learn about: (Click the links for sample course content)

• Assertiveness
• Dealing with Aggression
• Listening Skills
• Counselling Skills
• Stress Management
• Confidentiality
• Group Working
• Interpersonal Communication Skills
• Negotiation
• Problem Solving
• Decision Making
• Reflection & Clarification

... and more

Apply today and start improving your interpersonal skills.

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You can do it:

The Certificate in Interpersonal Skills for Volunteers is designed to be flexible distance learning, allowing you to study when and where you like. This is backed up by first-class tutor support. On completion you can choose to continue your studies and work towards a BA degree in Voluntary Sector studies.

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